FAQ

1. What types of personalized gift boxes do you offer?

Our Store, offers a variety of personalized gift boxes. Our collections include a wide variety of unique gift ideas for every occasion. From birthdays, festive seasons, weddings, graduations...etc. Every gift box is filled with delightful items, carefully selected to make special moments memorable.

2. How can I customize the gift box?

You can add a name to customize the gift box and give the perfect surprise. Simply provide the name you want to include during the checkout process, and we will take care of the rest.

3. Can I choose the items that go into the gift box?

Currently, we offer pre-selected items for our personalized Christmas gift boxes. However, we carefully curate each box to ensure a delightful and memorable experience for the recipient.

4. Can I include a personalized message with the gift box?

Yes, you can include a personalized message with the gift box. During the checkout process, you will have the option to add a message that will be included with the gift box.

5. How long does it take to receive the personalized gift box?

The delivery time for our personalized gift boxes depends on your location. We strive to process and ship orders as quickly as possible. Once your order is shipped, you will receive a tracking number to monitor the progress of your package.

6. Do you offer international shipping?

Yes, we offer international shipping for our personalized gift boxes. However, please note that shipping times may vary depending on the destination country.

7. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your personalized gift box, please contact our customer support within 14 days of receiving your order. We will be happy to assist you with the return process.

8. Can I cancel or modify my order?

If you need to cancel or modify your order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, we may not be able to make changes.